Delivery Terms Shipping Policy We Strive to Deliver our products ordered through our website www.vigamart.com in excellent condition wrapped up in the Best and Secure pack.

Delivery within Delhi/NCR: 3 days All Over India delivery 5 – 7 Working Days International delivery 7 – 10 days Working Days, Based Distance & Location From Our Ware House Delivery time period mentioned are excluding Sundays and public holidays.

Worried about buying food online? All of our Authentic Vigamart Foods products are safe and good to eat at the time of packaging & dispatching Our topmost priority is to ensure our unique ingredients and the traditional cooking formula and methods which is following for manufacturing and packing our products in the best possible hygiene condition as per our safety standards Are you curious to know what packing materials we use?

We use recommended and healthy packaging materials to pack the products in order to ensure that you get it in the best consumable condition. A dense box that is unbreakable, a tough carton sleeve and then a gum packed courier cover.

All materials used are as per the guidelines of the food regulatory authorities of Tamil Nadu. Want to know how we pack our products? We know that the packing has to be safe and secure and hence our packaging team follows a process and double checks the package before it leaves for delivery.

Step 1: The products are first weighed and packed in 3 layers securely so that there is no spillage.

Step 2: We place this box in a sturdy cardboard/carton sleeve to give the box protection from squeezing.

Step 3: This is then put in a box which will have your address printed and stuck on it. Only now is the products are ready to be sent from vigamart.com What if you receive product Damaged We strive to deliver products at their best conditions at your hand.

But just to make you confident we say this, if you receive the product in a Damage Condition. We offer you either refund or we will send the products again on your request. So no panic and no need to worry just order the product and relax yourself we take the ownership of delivering the product at your hands in their best condition and quality.

Note : Video must be needed for claiming the damage of a product Refund Policy  If the product reached you in bad shape your product cost will be refunded or we will send you another package No refund will made due to wrong address or receiver details Shipment Once the product is shipped we will share the tracking number to the receiver and you can track the package on yourself In case of remote places courier people might call you to come and collect the package so expect this.

But if you prefer any specific courier who can deliver it at your door steps please mention it in the comments while ordering we will send it through the courier that you suggested.

If the product is out of the packing when you receive please send us a picture and do not consume it.

We will send you another package. Because of varied climate conditions and the way it is handled during shipping there is a chance that product may become bad when you are receiving.

In such case please do not consume the product. send us a communication taking picture, we will take necessary steps to send you another package.

There is very less chances of this happening but still we would like to keep you informed.